On March 29, 2019, the ChristianBlog.Com website suffered a massive loss of data. Specifically 100% of photographs ever uploaded were deleted from the location where they were being stored.
How and why is completely unknown. After two days of attempting to determine the cause we threw in the towel and gave up the hunt for what happened.
Unfortunately photographs are something we have never backed up. Why not? Because they were being stored at another, remote, location. It was our understanding that they could not be deleted so we never had a reason to perform backups.
So if that happened on March 29th, why are we just now publishing this news, on April 4th? Because we spent the first two days, as mentioned above, trying to figure out where they went. We than spent another day trying to find a way to see if we could restore them, even though we had no idea how to even do that, and it turns out, that was impossible. So for the last three days we have been putting into place an entirely new system that should prevent this from ever happening again. We just finished that process within the last hour.
What are we doing to prevent this from happening again? This time around, we are storing the photographs at the same remote location that we always have, however we are now using the remote location only as a backup location for a worse-case situation in the future. Secondly, we are now storing all uploaded photographs on our own server. This allows us to perform regular backups, just as we do for blogs and other user information. This is going to result in additional expenses, but it is the method that seems to be the way to prevent this kind of critical data loss from happening in the future.
What can/should you do at this point? Well, sadly it means you are going to need to go through all of your blogs, editing them one by one, re-uploading and re-attaching your newly uploaded photographs to your blogs. So what if you have not saved on your computer the photographs you have uploaded? We, sadly, do not have any solution to this issue. We have spent hours trying to devise a way to resolve this unfortunate situation but there just is not anything that we can do. A truly unfortunate situation. We could never have thought that the photographs stored at our remote location would just up and go poof. If it was something we could have even remotely felt would ever happen we would have changed things so that they were backup'ed up regularly. This just should not have happened. But it did, and for that, our sincerest apologies.